Shipping & Delivery Policy

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SHIPPING & DELIVERY POLICY
Last updated February 05, 2022


This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://bethelguitars.com/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup
In-store pickup is available for "In-Store Pickup". Pickups are available Monday-Friday 3pm-8pm, Saturday and Sunday 11am-8pm.

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping
We offer free standard shipping on Orders over $100, non-sale items.

Expedited Shipping Fees
We also offer expedited shipping with the following companies: USPS and UPS
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order is packaged, you will be emailed a tracking number.

HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Each month the order will be shipped by the 15th of the month and will normally be delivered by the 20th.
Subscriptions must be cancelled before the renewal date. There are no returns or refunds on subscriptions.

DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free standard shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

• Not all orders cannot be shipped to P.O. boxes.
• Not all shipping methods are available for certain items.
• Orders normally ship on business days, which are Monday - Friday.
• Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
• To ensure same-day delivery, order must be placed by 5pm EST.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://bethelguitars.com/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:

• Email: shipping@bethelguitars.com